Improving Technical Training Performance with Knowledge Management Principles

  • Dematria Pringgabayu Politeknik Pajajaran ICB Bandung
  • Gugum Gumilang Wirakanda Politeknik Pos Indonesia

Abstract

XYZ Corporation implements “Khatulistiwa” Program as one of its Employee Development Programs (EDP) which main purpose is to accelerate learning process for fresh graduate new employees in the first five years of their career. Based on the survey result and the focus group discussion, there are two valid root causes of the problem, which are training planning process quality and training execution quality. The focus group discussion also resulted in business solutions to solve the problem by considering KM Metrics (Participation, Capture and Reuse) including: improve planning process and availability of training information by improving web-based information system, add more Guided Experience (GE) program and utilize IBU Subject Matter Expert (SME) to reduce dependency on overseas instructor as well as to encourage participation, capture and reuse of information within business unit, and using technology for implementing long distance learning (tele-conference training, etc).


Research paper


Keywords: Employee development, knowledge management, training planning process, training execution


Reference to this paper should be made as follows: Pringgabayu, D., & Wirakanda, G.G. (2018). Improving Technical Training Performance with Knowledge Management Principles, Journal of Entrepreneurship, Business and Economics, 6(1), 92–115.

Published
May 15, 2018
How to Cite
PRINGGABAYU, Dematria; WIRAKANDA, Gugum Gumilang. Improving Technical Training Performance with Knowledge Management Principles. Journal of Entrepreneurship, Business and Economics, [S.l.], v. 6, n. 1, p. 92-114, may 2018. ISSN 2345-4695. Available at: <http://scientificia.com/index.php/JEBE/article/view/93>. Date accessed: 13 nov. 2018.
Section
Articles